We collect personal information submitted through forms and website interactions, including name, email address, optional phone number, and message content.
Processing purposes include customer support, order communication, service administration, legal compliance, and website performance analysis when optional analytics cookies are enabled.
Legal bases include user consent, contract-related communication, and legitimate operational interests for service quality and security.
Data retention periods are: enquiry records up to 24 months, transaction records according to applicable tax and accounting obligations, and consent logs up to 36 months.
Users have rights to request access and correction under the New Zealand Privacy Act 2020, and GDPR-style rights where applicable by jurisdiction.
Users may also request deletion or restriction where legally available, and may object to optional marketing-related processing.
Security measures include HTTPS transport, access control, limited data access, and periodic review of technical and organisational safeguards.
To exercise rights or submit a privacy enquiry, contact customer@sharvexxcrex.world or write to Level 1/255 Broadway, Newmarket, Auckland 1023, New Zealand.
NZ note: if a privacy concern is not resolved directly, users in New Zealand may contact the Office of the Privacy Commissioner.